Returns, Care & Shopping Policies
Take a moment to look over our return, shopping & shipping information.
Exchanges or store credit will be honoured within 2 weeks from the date of purchase only when accompanied by the original receipt and items must be in their original condition. NO REFUNDS. Any items sold at a reduced price are final. International orders must be returned within 30 days from the date of purchase. Shipping costs will not be credited for returned items.
Any purchases between November 25th and December 25th can be exchanged up until January 15th. If you would prefer a store credit, they never expire and can be used online as well.
All items will be shipped by USPS Priority Mail or FedEx ground unless we are requested to do otherwise by email or telephone. International orders will be shipped by insured US mail and the buyers credit card will be charged accordingly.
Gift certificates may be redeemed online in the checkout area. gift certificates are also available for purchase on ziaboutique.com in increments of $25, and we will mail them anywhere in the world!